Operations Manager

About The Client

A premier healthy-meals and nutrition brand in Kuwait, specializing in customized meal plans, fresh food delivery, and wellness-based food solutions. The operations follow strict international food safety standards (ISO 22000 and HACCP) and bring together a network of dietitians, chefs, delivery logistics, and subscription-based services. The brand positions itself not just as a food provider, but as a lifestyle partner empowering customers to make healthier choices through convenient, high-quality meals delivered daily _.

About The Role

The Operations Manager will be responsible for overseeing and optimizing all operational functions across the company's meal production, logistics, delivery, and service fulfillment. This role ensures that daily operations
run smoothly, cost-effectively, and in alignment with standard of quality, safety, and customer satisfaction. The Operations Manager will coordinate between kitchen, procurement, logistics, and distribution teams to deliver meals on time and maintain high operational standards in the healthy-meals and subscription food business.

About You

Ideally considers Candidates with the following:

• Bachelor's degree in business administration, Operations Management, Supply Chain, Engineering, or related field.
• 5+ years of progressive operations experience, ideally in F&B, meal delivery services, or food manufacturing /subscription-meal businesses. 
• Proven track record of managing multi-site operations, logistic/delivery networks, or high-volume production lines. 
• Experience in a subscription-based or direct to-consumer food business is an advantage. 
• Familiarity with food safety standards (ISO22000, HACCP) and certification processes.
• Competency in data analysis, metrics, and performance dashboards.
• Strong communication, negotiation, and stakeholder management skills.
• Customer-oriented mindset, with focus on reliability and service excellence.
• Familiarity with operations software, ERP systems, delivery routing tools, and inventory systems.
• Fluency in English is required; Arabic language skills are a plus.